What Happens to Gift Cards if a Company Closes?

Know your options during closures and bankruptcy events

Key Points

• Gift cards are typically unsecured claims. Acceptance can stop immediately or continue for a limited time.

• Use any remaining balance as soon as possible when closure is announced.

• Check official customer notices for acceptance windows and refund options.

• Contact state consumer protection if you’re refused during a stated acceptance period.

FAQ

Will my gift card still be accepted?

Sometimes, for a limited time set by the company or court. Act quickly and keep receipts from attempted use.

Can I get a refund?

Refunds are uncommon, but there may be claim processes depending on the jurisdiction and the stage of the closure.

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Who can help?

Your state or country’s consumer protection office can provide guidance on rights, timelines, and complaint procedures.